# Past Incidents
Post-mortems on past incidents
Symptom: Users experienced errors while printing/exporting diagrams containing custom images.
Status: Resolved ✔️
Root cause: Incident was caused by a misconfigured docker image.
- The base image needs to be
- If we use the regular
2.1tag instead of
2.1.15-bionicthen custom image nodes cannot be printed/exported (some crucial apt-get packages are missing in that tagged image).
- The full list of tags can be seen here.